HawaiianMiles is the frequent flyer program of Hawaiian Airlines. Hawaiian Airlines flies from Hawaii to 11 North American city. New York JFK is the only city outside of the western United States.
- Competitive redemptions to Hawaii from North America
- Inter-Hawaii rewards available
- South Pacific international destinations available
- US branded credit card with sign on bonus
- Two credit card transfer partners in AMEX and SPG
- No minimum on point purchase
- Partner redemptions are expensive
- Poor Saver reward availability
- Poor value for points even on premium rewards
- Expensive change/cancel fees
- No stopovers allowed
- Poor earn rate on premium class bookings
Hawaiian Airlines flies from the following North American destinations:
- Las Vegas
- Los Angeles
- New York
- San Diego
- San Francisco
- San Jose
From Hawaii these international destinations are served:
- Pago Pago
Hawaiian Reward Chart
The Hawaiian Airlines program has 3 economy reward categories; SuperSaver, Saver and Flex. First/Business have saver and flex rewards. On flights from North America to Hawaii the premium cabin is called First. On international flights out of Hawaii the premium cabin is called Business. They are the same seats.
Flex redemptions are the standard reward and twice the cost of saver rewards.
Hawaiian Airlines partners with a few airlines where you can redeem their points on.
- ANA: On Hawaiian Airlines codeshare flights to/from Japan as well and regional flights inside Japan
- Korean Air: Round-trip only
- JetBlue: North American flights
- Virgin America: North American flights
- Virgin Atlantic: All VS flights
- Virgin Australia: All VA flights
The chart below illustrates the international partner rewards. To view all available programs use this link.
Changes / Fees
Reward tickets are valid for one year from initial redemption.
Changes to date and time are allowed for a fee. Reward space must be available at the same rate. Other changes require cancellation and re-issue.
- Inter-Hawaiian flights: $30
- International flights: $50
Cancellations before the first departure and within the valid one year period are allowed with the following redeposit fees:
- Inter-Hawaiian flights: $30
- International flights: $150
Rules for the program state that all applicable taxes are to be collected. Hawaiian Airlines does not have carrier imposed surcharges. For Hawaiian rewards the only fee is the 9/11 security fee of $5.60 per one-way. Presumably surcharges are collected on partner rewards.
Points are valid for 18 months provided there is activity in the account. Points that expire can be re-activated for a fee by contacting the HawaiianMiles service center at 1-877-426-4537.
Note: No stopovers are allowed on international itineraries connecting in Hawaii.
You must be a HawaiianMiles member to search for rewards. The search engine is very easy. Origin/Destination and dates are all you need. You can flip between Fares and Miles if you are logged in.
Doing about 50 random searches for international flights, around 95% returned the standard Flex reward for premium class. All of Saver rewards were from west coast cities to Hawaii. No premium class saver rewards were found to any South Pacific destinations. A few were found to Beijing.
Hawaiian Airlines has recently introduces a new lie-flat business class seat. On routes with these aircrafts, not ever Flex rewards had any seats. The only availability was economy.
While the lack of saver rewards is a concern, the greater concern was the value of a point when a saver reward was found.
While some consider points to be free, they are not. They come at a cost. When earning them from a credit card effectively you are giving back 1.5% - 2% cash back for those charges as you could have used a card that would pay those returns.
This is a one way ticket from Los Angeles to Beijing with a fare of $2,232.40. A Saver reward ticket is 105.000 points, meaning the value is only 2.12 cents per point.
A second example is from Sacramento to Honolulu. The first class fare is $716 and was available everyday. Most days the reward was the Flex reward at 80,000 points, this day had a saver for 40,000 points. The saver value is 1.79 cents. Economy seats are worth around a penny.
Earn points on Hawaiian flights based on distance. There is no booking class adjustment.
You can also earn on the following carriers:
- Korean Air
- Virgin Atlantic
- Virgin Australia
For details use this link.
Hawaiian Airlines has a US branded credit card issued by Barclays Bank. In addition to the personal card, a business card is available as well. The card pays a sign-on bonus (currently 30,000 points). For more information click here.
You can transfer points into the HawaiianMiles program from these programs:
- AMEX Membership Rewards: 1 : 1
- Starwood Preferred Guest: 1 : 1 (20% bonus on each 20,000 point transfer)
- Hilton: 10,000 : 1,000
- IHG: 10,000 : 2,000
- Hyatt: 2.5 : 1
- Marriott: 10,000 : 2,000 to 140,000 : 50,0000
HawaiianMiles has an extensive list of hotel and car rental partners. Use this link .
You can earn Hawaiian points by using their shopping portal. Points are available from local stores in Hawaii as well as online stores. The program is called HawaiianMiles Marketplace.
You can earn Hawaiian points when booking hotels on these sites:
Hawaiian points can be purchased online or by calling the reservation center. The following restrictions apply:
- You must have points in your account before you can purchase any
- The minimum purchase is 500 points
- You can only purchase up to 10,000 points in a single transaction online
- You can make 3 transactions per day
- There is no restriction on the number you can purchase when calling
Points cost .0275 cents each plus 7.75% tax.
HawaiianMiles saver redemptions to Hawaii are good. The super-saver economy fare of 20,000 points is excellent as well as the 40,000 first class redemption. The question is availability. While standard redemptions are readily available, saver fares were far more difficult to locate. International premium class fares were rare and in the new lie-flat business class, non-existent.
The other issue with Hawaiian redemptions is the value of the point. The examples shown give your points around a 2 cent per point valuation. Reward Flying looks for value in points and program and 2 cents is at the bottom. But if your trip is to Hawaii, this might be your best option.
If you are heading to Hawaii and are looking for exciting things to do, click on this link for some ideas.