MilleMiglia Club is the frequent flyer program of the Italian carrier Alitalia whose main hub is in Rome. They are a SkyTeam alliance member.
- Great Alitalia redemptions to Europe and Italy
- Change rules are fairly flexible
- No blackout dates for Alitalia
- Parents can earn points from their children's flights
- Competitive upgrade redemptions
- Two credit card transfer partners; AMEX and SPG
- Can purchase points for a reasonable amount
- Scarce premium class reward inventory
- Non-competitive Partner reward chart
- Collects carrier imposed surcharges
- North American connections with Delta place redemption in the expensive partner reward chart.
- No stopovers are allowed
- Difficult website to use
Alitalia's reward chart is region based. There are 8 regions, named AZ0-AZ7. All rewards are based on flights to/from Italy with the main hubs being Rome and Milan. North America is zone AZ5.
Zones AZ4, AZ5, AZ6, AZ7 are allowed 1 free flight to any destination in zones AZ0, AZ1 and AZ2. Essentially this is all of Italy and Europe. So the price for an international itinerary is to anywhere in Italy or Europe with one connection.
This chart is only applicable to flights on Alitalia aircraft. One-way itineraries are more than 50% of round-trip redemptions in most cases.
The chart applicable to Skyteam members as well as Etihad aircraft is also region based. The chart is expanded to cover all international destinations. Only economy and business class redemptions are possible (sorry no Etihad First Class).
The values are for one-way travel. You can mix carriers with this chart. Getting a connection to a gateway city for an Alitalia flight means the reward will be priced based on this chart.
This table defines the Multi-Carrier regions.
Reward tickets are valid for one year from the date of original issue. Expired tickets can not be replaced, changed or refunded.
A MilleMiglia Club member may procure a reward ticket for anyone. However the other individual who received the ticket must provide the following at airport check-in.
- Copy of the reward ticket documentation (receipt)
- Personal identification
- Written proxy document from the member
- Copy of the member's account information and MilleMiglia card
The documentation does not indicate whether this information is required when traveling with the member on the same itinerary. Contact Alitalia before departure for confirmation.
Changes / Service Fees
The following changes are allowed to Reward tickets:
- Date and time
- Travel class
- Passenger name
If any change results in a reward ticket that cost fewer points the difference is not refunded. If any change results in a reward ticket that costs more points, that total is collect. Taxes and fees are adjusted with a credit or debit on all changes if necessary.
The following fees apply to changes:
- Date and time before departure: No charge
- All other changes before departure: 55EUR (about $60USD) or 5,000 points
- Date and time after departure of first flight or no show: 55EUR (about $60USD) or 5,000 points
- All other changes after departure of first flight: 110EUR (about $120USD) or 10,000 points
- No show on outbound, to valid return: 55EUR (about $60USD) or 5,000 points, plus point settlement for one-way fare
- No show on outbound, any change to return: 110EUR (about $120USD) or 10,000 points, plus point settlement for one-way fare
- Any change to return flight: 55EUR (about $60USD) or 5,000 points, plus point settlement for one-way fare
Alitalia levies carrier imposed surcharges to reward tickets. Alitalia does not have a YQ surcharge, yet their fees for North American rewards to Italy are around $225 for a round-trip. Many SkyTeam members have surcharges, however if you use the partner chart two notable exceptions are Delta and Etihad.
Children over 2 are required to have their own reward ticket. No rules are published for infants under 2 other than to call the service center.
Children between the ages of 2 and 13 can fly paid fares with miles credited to one of their parents mileage account. The children must be registered .
Two of Alitalia's partners have blackout dates; Korean Air and China Southern. Please see the website for current dates.
Points expire if no activity has taken place in the account over a 24 month period. Effectively as long as 1 point is earned or spent every 2 years all points remain active.
For each Reward ticket, a maximum of 2 transit layovers are allowed. This could be 1 or 2 connections to a gateway city on a partner. The Alitalia chart allows for one free flight from the Italian hub to a European destination.
No stopovers are allowed on Alitalia or Partner tickets. Stopovers require multiple reward tickets.
Multi-class tickets for one way segments are priced at the higher reward redemption. For example, a business class ticket to Florence Italy would be North America to Rome in business and the Rome to Florence is in economy as there isn't business class within Italy.
You can book one way in business and the other way in economy and get the averaged price.
The Alitalia website is an exercise in patience. It is recommended to search for reward space on other sites, such as Delta, Flying Blue and paid search engines such as Expert Flyer and Award Nexus.
Unless you want to pay hundreds of thousands of points for a reward ticket as this search offered. The yellow circles show a discrepancy while the red boxes show some interesting rewards. For a $400 economy seat, 849,372 points and $315. Maybe a $1500 business class seat for 2,276,101 points and $456? Yes, 2.2 million.
Alitalia's reward chart from North America to Italy/Europe offers a fantastic opportunity. The economy round-trip redemption of 50,000 points is as low as it gets, with most programs around 60,000 points. The business class redemption at 80,000 R/T is outstanding. The problem is Alitalia makes very little business class inventory available, at least at this time.
As mentioned the Partner chart is not competitive.
You can upgrade from a paid fare to premium economy or business class. There are no rewards available for premium economy so this might be a good option if that class is your goal.
Upgrades are based on booking codes of the fare paid. You can not find the booking code on the reservation, so it is recommended to contact Alitalia to confirm if an upgrade is available / and at what price before purchasing the ticket.
Purchase, Upgrade or Reward?
The upgrade redemptions are very reasonable. When valuing points at either 2.5 cents or 1.5 cents, an upgrade is always better than purchasing the fare.
Cash and Miles
This program allows you to pay for a portion of your purchased fare with points. It requires a minimum of 5,000 points. The value for your points is not advertised. Typically these kind of offers give you about 1 cent per point. Buyer beware.
Get an Upgrade
You can also bid on an upgrade. This is not using miles but with a cash payment. Follow this link to enter your bid. You need the booking code of your ticket.
Earning points when flying Alitalia is based on distance and booking code. The range is 25% to 300%. You can also earn Alitalia points by flying their partner airlines. Follow these links to learn how many points you will earn.
Alitalia does not have a US branded credit card.
You can transfer points from the following programs into Alitalia MilleMiglia Club
- AMEX Membership rewards: 1 : 1
- Starwood Preferred Guest: 1 : 1 (Plus 25% bonus on each 20,000 points transferred)
- Best Western: 6 : 1
- IHG: 10K : 2K
- Marriott: 10K : 1.5K to 140K : 35K
MilleMiglia points can be earned on hotel stays, car rentals as well as hotel booking sites. Popular chains are:
- AccorHotels: .5 point to 2.5 points per 1EUR
- Hilton: 1 point per 1 USD
- Marriott: 1-2 points per 1 USD
- Best Western: 250/500 points per stay
- IHG: 500-600 points per stay
- Starwood: 2-3 points per 1USD based on SPG status
You can accumulate Flying Blue points when booking hotels on these sites:
- Venere.com - Get 4 points per 1EUR when using this referral link, plus get 150 points per review on Venere after stay
Also get points from car rentals on:
You can purchase up to 50,000 points per calendar year. The price is $25 EUR per blocks of 1,000 points. This works out to about 2.8 cents USD per point. However Alitalia frequently has promotional sales allowing for an extra number of points as a bonus. These promotions can effectively reduce your cost down to about 2 cents.
Alitalia has great redemptions rates to Italy and Europe from North America. Also the upgrade chart is favorable to getting good deals for upgrades, even 2 class upgrades. The "free flight" to a European destination out of one of their Italian hubs is a great deal as well. Even though they collect surcharges, on Alitalia flights they aren't terrible. However the Partner chart is overly expensive and their technology is unbearable. The website is difficult to use finding rewards. The other problem is lack of business class reward inventory. While that can be temporary, at this writing premium class rewards were non-existent.